Appointments That Fit Your Life
Talk to a trusted team member when it works best for you – no lines, no waiting rooms.
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Seamlessly connect with us from anywhere life takes you.
Whether you're planning for tomorrow or managing today, we’re here – with real people, not just screens.
Face-to-Face Interaction
Combines the ease of a phone call with a friendly face to create a more comfortable way to discuss finances.
Personal Service Wherever You Are
Get expert help from home, work, or on-the-go. Life is mobile – your banking can be too.
How Can We Help?
Meet Now — Get quick answers and personalized guidance tailored to your needs. Connect with a representative within 15 minutes, based on availability.
Loan Solutions & Guidance Appointment — Whether you’re shopping for an Auto Loan, Personal Loan, Line of Credit, or Credit Card – we’ll walk you through your options and help you find the financing that best fits your needs.
Personalized Financial Check-In Appointment — Take the next step toward your financial goals. In this complimentary check-in, we’ll provide tailored recommendations to help you move forward with confidence.
Digital Banking Review Appointment — Discover how to get the most from your digital tools. We’ll walk you through features that save time, keep you connected, and give you more control over your accounts.
New Membership Appointment — Inquire about a new membership or get help completing your account setup. We’ll guide you through the process and answer any questions along the way.
Savings Solutions & Guidance Appointment — Make the most of your money. We’ll discuss your Checking, Savings, Money Market, and Certificate options and build a plan that supports your goals.
General Support Appointment — Get help with any question, big or small. We’ll provide personalized support for anything you need related to accounts, services, or products.
(Spanish) Schedule an Appointment — Conéctese con un representante por video. Este servicio está disponible en español.
Here for you
"The experience specialist walked me through the transfer process as I shared my screen, and I could feel my stress levels easing as we moved from one stage to the next. The call quality was first-class and it felt as though I was in a branch."
— Simon T., Member since 2011
Why Choose Video Banking?
It’s not just virtual – it’s personal. Our members choose Video Banking because they want convenience without compromise. Whether you're across the country or across town, you deserve the same level of care and expertise.
What Members Love:
- Speak with someone who cares about your needs
- Get guidance that's built around your goals
- Skip the commute – and still feel supported
And Yes – You Can:
- Open accounts
- Complete transactions
- Ask big questions
- Get real answers
Frequently Asked Questions
How secure is Video Banking?
Video Banking is highly secure. We use Microsoft Teams – a trusted platform with strong encryption – to keep your conversations and personal information safe.
Can I open an account via Video Banking?
Yes! A team member will guide you through every step, making it simple and secure. Click here for what to bring.
Can I complete a transaction via Video Banking?
Absolutely. Many types of transactions can be completed through Video Banking with the expert guidance you need.
Ready to Connect?
Let’s make your financial to-do list feel a little easier – and a lot more personal.
Looking for In-Person Services?
With branches in multiple states – and access to 5,600+ Shared Branches and over 85,000 surcharge-free ATMs – support is always close by. Use our interactive locator to find what you need, right where you are.
Find a Location Near You
*When completing the contact form, please do not include any personal information, such as your Member Number.
Download the Spectrum Credit Union Mobile App
Check balances
View and monitor your accounts in one place.
Transfer funds
Transfer money between accounts seamlessly.
Deposit checks
Skip the trip, and deposit checks from home.
Find nearby ATMs
Find local ATMs and branches, from anywhere.
Ready to become a member? Let’s get started.
If you’re eligible for membership, we’re ready to hear from you. Not sure if you’re eligible? You can check if you qualify here.
Why join Spectrum Credit Union? Learn more.